If you are a frequent traveler of Delta Airlines, here is a news to cheer you up. The airline has added a new feature on its app to help track your bags.
Delta Airlines had reportedly invested $50 million to introduce the luggage tracking feature on its official smartphone app. The program is now made available to fliers in 84 cities across the U.S. So, no more uncertainty and anguish over lost baggage. You can track the same real time.
The ‘Fly Delta’ mobile app offers fliers a map view of their bag’s last scanned location
“From the moment our customers drop off their bag, we want them to know we’re looking out for it every step of the way and working to take the stress out of flying, one innovation at a time,” Delta senior vice president Bill Lentsch said in a statement.
Delta fliers can have a map view of their bag’s last scanned location on the Fly Delta mobile app. Bill said the feature makes it the first carrier to “offer this level of visibility”.
The map automatically zooms to airport view and users can follow their bag along its journey via pins. Just tapping any of the pins will provide additional information about the location of the bag. This is made possible through Radio Frequency Identification (RFID) bag tags and the RFID tracking technology.
Another nifty feature is that the app integrates the customer’s boarding pass into one screen and even indicates the SkyMiles Medallion status. Electronic boarding passes automatically update seat, gate and flight information.
That is not all. Delta is bringing push notifications that will sync with the app later this year. Delta fliers can get down-to–the-minute updates on their checked baggage.
COMMENTS